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Manage quality customer service

Its d base subject of every organization as without the same the existence of an organization is at risk. It brings together the science of the process, planning  & execution in a given organization without having any inclination towards the size of the corporate. Management as a whole has various characteristics: Its universal, goal-oriented, continuous process, multidimensional, involves group activity & dynamic function, which are coordinated for optimum usage.

Management is the summation of men, machine, material, money and methods, which contributes as an encyclopedia for the employees working in the organization while maintaining a coordinated approach towards achieving the vision of the company.

Explain perspectives that stakeholders in health and social care have regarding quality.

The quality that are concerned with health and social care varies from one individual to another. Viewpoints of the individuals who are seeking the services: The customers who are in need of servic... es have their own thoughts on the quality of service. The features of any home care association must meet with the imperative requirements of the service seekers or patients, but that doesn’t mean they fulfill all the basic needs and specifications of an individual who are seeking for the services.

Analyse the role of external agencies in setting standards. 

Here we take the two external agencies that play a role in setting the standard for the health and social care association are:

National Foundation of Clinical Pre-eminence: This institut... s that play a role in setting the standard for the health and social care association are:

National Foundation of Clinical Pre-eminence: This institution allocates an effective guidance to N

Assess the impact of poor service quality on health and social care stakeholders 

Efficiency of poor care on home care organization: The services which are having the poor quality may affect the association adversely. The cost for the poor quality services can reduce the product...

ivity of any organization. And on the other hand, having the poor quality services can reduce the customer level of satisfaction and that lead the association for shutting down

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