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Assignment sample solution of SITXHRM009 - Lead and manage people

Q.1a: List five (5) methods used to delegate responsibilities to team members and provide any five (5) barriers in delegating tasks to a team. (Max 100 words)

Q.1b: List any five (5) steps that must be implemented to overcome obstacles in the delegation process.

Q.2: Discuss four (4) steps to evaluate team member skills. (80-120 words)

Q.2a: Discuss five (5) ways for businesses and organisations to motivate individuals and teams to achieve optimum performance. (100-150 words)

Q.2b: Discuss the following five (5) forms of recognition and rewards applicable to team achievements. (50-100 words each)

  • Acknowledging good individual performance to the whole team
  • Incentive initiatives
  • Informal acknowledgement
  • Presenting awards
  • Written reports to management

Q. 2c: List the procedures to recognise team members and reward them for their efforts and contribution to the organisation. Write your answer in 50-100 words.

Q.2d: Discuss five (5) theories of motivation that a manager can implement to manage and motivate the team. Explain in 100 -150 words

Q. 2e: Complete the table below by matching forms of recognition and reward applicable to leading staff to the appropriate explanations on the right.

  1. 1
  2. 2

HRM Assignment Sample

Q1:

Answer :

Q.1a Ans. Five Methods used to delegate responsibilities to team members

  • Clearly define tasks and expectations.
  • Match tasks with team members' skills.
  • Provide proper instructions and resources.
  • Set deadlines and check progress.
  • Offer support and feedback throughout.

Barriers to delegation 

  • Fear: Worry that tasks may not be done correctly.
  • Lack of trust: Belief that team members may not be reliable.
  • Control: Reluctance to let go of responsibility.
  • Poor ability: Inability to delegate tasks effectively.
  • Feeling guilty: Concern about burdening others with work.

 

Q.1b Ans. Five steps that must be implemented to overcome obstacles in the delegation process are:

  • Acknowledge and accept the requirement of delegation
  • Become a mentor
  • Employ trust and confidence in the members
  • Define the task
  • Have a proper communication system

 

Q1:

Answer :

Q.2 Ans. Skill check test: This test helps check what employees know about a subject or skill. It’s good for theory and technical knowledge but doesn’t always show if they can use it in real-life situations.

Obtain feedback: Asking team members to share feedback about each other is useful for checking skills. However, the manager should make sure it’s fair and not based on personal feelings.

Testing practical knowledge: Managers can see how skilled employees are by giving them real tasks and responsibilities, putting them in situations they might face in the real work world.

Obtain feedback from clients: After employees finish a task, asking clients for their feedback is a great way to evaluate their performance and skills.

 

Q.2a Ans: Gifting company's merchandise: Giving employees company-branded items like T-shirts, mugs, or hats can be a nice way to say thanks. It helps them feel more connected to the company.

Providing certificates of recognition or appreciation: Giving a certificate for job well done shows recognition and makes employees feel valued for their hard work.

Offering varied work schedules: Allowing flexible work hours or different schedules helps employees balance their work and personal life, making them more satisfied and motivated.

Distributing snack or gift boxes: Sending small gift boxes or snacks to employees is a thoughtful way to make them feel appreciated and brighten their day.

Providing festive bonuses: Giving bonuses around holidays or special events shows your gratitude and helps employees feel appreciated for their contributions.

 

Q.2b Ans: Acknowledging good individual performance to the whole team

Acknowledging good individual performance to the whole team involves publicly recognizing a team member’s hard work in front of everyone. It shows appreciation and encourages others to perform well. When a person’s efforts are highlighted in front of the team, it boosts their confidence and motivates the group to keep working hard.

Incentive initiatives: Incentive programs are rewards offered for achieving certain goals. These could be bonuses, gifts, or other benefits given when the team reaches specific targets. This kind of reward encourages the team to stay motivated and work towards a common goal, knowing there will be something in return for the employee good work and great contribution. 

Informal acknowledgment: This is a simple way to recognize someone's work through casual praise, such as saying good job or giving a thumbs-up. Though informal, this type of recognition shows appreciation and can make someone feel valued and respected in the workplace. Employees can feel motivated to complete their work with such appreciations 

Presenting awards: Giving out formal awards, such as certificates, trophies, or plaques, is a way to show appreciation and recognition towards the employee for their exceptional work. These awards make team members feel appreciated and recognized for their contributions. It’s a tangible way to celebrate success and can be a great morale booster for everyone involved.

Written reports to management: A written report to management and other higher bodies in organisation highlights a team member’s success or contribution. It’s a way to formally recognize their work and get noticed by senior leadership. This acknowledgment can lead to career advancement and shows that their effort is being noticed at higher levels within the organization.

Q.2c. Ans: 

  • Recognise the staff member/team at a staff meeting who is working great.
  • Send a card to the team member you wish to recognise their efforts.
  • Give your team member/team a small token of recognition like an offer or reward. 
  • Ask a strong performer to be a mentor in the Mentoring Program.

Q.2d. Ans: Maslow’s Hierarchy of Needs: It states that people are motivated by different needs, starting from basic ones like food and safety, to higher needs like self-esteem and personal growth. Herzberg’s

Two-Factor Theory: Herzberg says that there are factors that cause job satisfaction and factors that cause dissatisfaction Managers should focus on improving satisfaction factors.

McGregor’s Theory X and Theory Y: Theory X assumes people dislike work and need to be controlled, while Theory Y believes people are motivated and can be trusted. Managers should adopt a Theory Y approach for better motivation.

Vroom’s Expectancy Theory: Theory says people work harder if they believe their efforts will lead to a good reward. Managers should ensure clear rewards for hard work.

Adams' Equity Theory: Theory states that people are motivated when they feel treated fairly. Managers should make sure all team members are treated equally and fairly.

Q.2e. Ans. 

 

Forms of recognition and reward applicable to leading staff

Answer

 

1 acknowledging individual good performance to the whole team

 

B

a. Gift vouchers for holidays, entertainment, shopping, and food

2 incentive initiatives

 

A

b. This recognition given to the employees or a team provides them with a sense of satisfaction and content.

3 informal acknowledgements

 

E

c. Offering non-monetary rewards such as training offers, flexible working hours, leaves etc

4 presenting awards

 

D

d. evidence of the acknowledgement

5 written reports to management

 

C

e. is used to highlight noteworthy behaviour or achievements, and it is spontaneous and unplanned.