OPSM6002 – Operations Management

OPSM6002-  Operations Management introduces students to the systems, processes, and strategies that organisations use to efficiently produce goods and deliver services.
The subject explores topics such as process design, capacity planning, quality management, supply chain coordination, and continuous improvement, helping students understand how operational excellence drives organisational performance and competitiveness.

Sample Questions and Answers

Q1. What is the main focus of Operations Management?

A: The main focus of OPSM6002 is to teach students how organisations plan, control, and improve their operational processes to achieve efficiency, quality, and customer satisfaction. It covers essential concepts such as workflow optimisation, resource utilisation, and managing day-to-day operational activities.

Q2. Why is operations management important for businesses?

A: Operations management is important because it enables organisations to deliver products and services efficiently while maintaining high quality and minimising costs. Effective operations strategies help businesses meet customer expectations, improve productivity, and build a sustainable competitive advantage in dynamic markets.